65 Pound Bank Rd, Malvern WR14 2DDOpen 24/7 · 24/7 Emergency

ukroofingltd75@gmail.com07446 91860607990 357253

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Legal

# Privacy Policy
Last updated: 11 June 2026

## 1. Who we are
UK Roofing and Improvements Ltd (company number 16959426), registered office 65 Pound Bank Rd, Malvern, WR14 2DD, is the data controller for personal data collected through this website and our services.

Contact: ukroofingltd75@gmail.com · 07446 918606

## 2. What data we collect

- Enquiry data: name, phone, email, postcode and message you submit via our contact form.
- Service data: property address, scope of works, photos and correspondence relating to your job.
- Technical data: IP address, browser type, pages visited (collected via cookies / analytics).

## 3. How we use it

- To respond to your enquiry and provide a quotation.
- To deliver the roofing services you've requested and manage your account.
- To comply with our legal, tax and accounting obligations.
- To improve our website and service quality.Lawful basis: legitimate interest (responding to enquiries), contract (delivering work), legal obligation (accounting / warranty records).

## 4. Who we share it with
We do not sell your data. We share it only with:

- Trusted suppliers and material merchants where necessary to fulfil your job.
- Our accountants and insurers under standard professional confidentiality.
- Authorities where required by law.

## 5. How long we keep it
Enquiries that don't convert: 12 months. Job records and guarantee documentation: 10 years (matching our 10-year guarantee on full roof replacements, chimney works and flat roofs). Accounting records: 7 years (HMRC requirement).

## 6. Your rights
Under UK GDPR you have the right to access, correct, delete, restrict or port your personal data, and to object to processing. Email ukroofingltd75@gmail.com to exercise any of these rights. You may also complain to the Information Commissioner's Office (ico.org.uk).

## 7. Cookies
We use a minimum of strictly-necessary cookies plus optional analytics cookies to understand site usage. You can disable non-essential cookies in your browser settings.

## 8. Security
Data is held on secure UK / EU-hosted systems with encryption in transit and at rest. Access is restricted to staff who need it to do their job.

## 9. Changes
We may update this policy from time to time. The "last updated" date at the top will always show the current version.

Family-run roofing specialists serving Worcestershire, Herefordshire and the West Midlands. Fully insured — £5 million public liability cover. Checkatrade verified.

65 Pound Bank Rd, Malvern, WR14 2DD

 07446 918606 07990 357253 ukroofingltd75@gmail.com

## Roofing Services

- Emergency Roof Repairs
- Gutters & Fascias
- Roof Cleaning
- Flat Roofing
- Chimney Repairs & Repointing
- Roof Repairs & Maintenance
- New Roof Installations
- Velux & Skylight Installation
- Fascia, Soffit & Bargeboards

## Service Areas

- Roofer Worcestershire
- Roofer Herefordshire
- Roofer Gloucestershire
- Roofer Worcester
- Roofer Malvern
- Roofer Droitwich
- Roofer Hereford
- Roofer Cheltenham
- Roofer Tewkesbury
- Roofer Ledbury
- Roofer Upton-upon-Severn
- Roofer Pershore
- Roofer Bromyard
- Roofer Leominster
- Roofer Ross-on-Wye
- Roofer Kidderminster
- Roofer Evesham
- Roofer Redditch
- Roofer Gloucester
- Roofer Bromsgrove

## Company

- About
- Our Work
- Reviews
- Contact

© 2026 UK Roofing and Improvements Ltd. All rights reserved.

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Company No. 16959426 · Registered in England & Wales

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